Terms and Conditions

Welcome to Gemsncryystal Shop. By accessing or using our website, you agree to the following terms and conditions. Please read them carefully.

General

1. Eligibility: By placing an order with us, you confirm that you are at least 18 years old or have the consent of a parent or guardian.
2. Product Availability: All products are subject to availability. We reserve the right to discontinue or modify items without prior notice.

Orders and Payments

1. Order Acceptance: Once an order is placed, you will receive a confirmation email. However, we reserve the right to cancel or refuse any order at our discretion.
2. Payment: All payments must be made in full at the time of purchase. Accepted payment methods are displayed during checkout.

Shipping and Delivery

1. Shipping Partner: We use Shiprocket for all deliveries.
2. Free Shipping: Free shipping is available for orders above ₹499.
3. Delivery Time: Estimated delivery times will be provided at checkout but may vary based on location and circumstances.

Returns and Refunds

1. Damaged Products Only: Returns are accepted only for damaged products, and a valid unboxing video must be provided as proof.
2. Non-Refundable Fees: Shipping/handling fees from the original purchase are non-refundable.
3. Final Sale Items: Products marked as "Sale" are final and cannot be returned or refunded.

Intellectual Property

All content on this website, including text, images, logos, and designs, is the property of Gemsncryystal Shop and is protected by copyright laws. Unauthorized use of this content is prohibited.

User Conduct

By using our website, you agree not to:

• Use the site for any unlawful purpose.
• Upload or transmit harmful or malicious content.
• Violate any applicable laws or regulations.

Liability Limitation

We are not liable for any indirect, incidental, or consequential damages resulting from the use of our products or services.

Changes to Terms

We reserve the right to update these terms and conditions at any time without prior notice. Please review them regularly for updates.

Contact Us

If you have any questions or concerns about these Terms and Conditions, please contact us:

• Email: support@gemsncryystal.com
• Phone: +91 9769757697