Welcome to Gemsncryystal Shop. We value your trust and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you interact with our website or services.

Information We Collect

1. Personal Information:
   • Name, email address, phone number, billing/shipping address, and payment details provided during checkout.
2. Usage Data:
   • Information about how you use our website, such as IP address, browser type, and browsing behavior, collected through cookies.
3. Communication Data:
   • Any correspondence you send via email, phone, or other means.

How We Use Your Information

We use the information collected to:

• Process and fulfill your orders.
• Provide customer support and respond to inquiries.
• Send updates about your orders, promotional offers, and services (with your consent).
• Improve our website and user experience.

Sharing of Information

We do not sell or rent your personal information. However, we may share your data with:

• Service Providers: Third-party partners (e.g., Shiprocket for delivery) to complete transactions and provide services.
• Legal Obligations: Authorities when required by law to comply with legal processes.

Cookies and Tracking

Our website uses cookies to enhance your experience. These small data files help us understand user preferences, improve website functionality, and provide tailored offers. You can manage cookie preferences through your browser settings.

Data Security

We implement strict security measures to safeguard your information. However, no online transmission is 100% secure, so we encourage you to take precautions when sharing sensitive data.

Your Rights

You have the right to:

• Access and update your personal information.
• Request the deletion of your data (subject to legal and business requirements).
• Opt-out of receiving marketing communications at any time.

Children's Privacy

Our website is not intended for children under 18. We do not knowingly collect personal information from minors without parental consent.

Policy Updates

This Privacy Policy may be updated periodically to reflect changes in our practices or applicable regulations. Please review this page regularly for updates.

Contact Us

For questions or concerns regarding this Privacy Policy, please reach out to us:

• Email: support@gemsncryystal.com
• Phone: +91 9769757697